Villaggio Turistico Camogli
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Here you can read a translation of our Terms and Conditions. Legally binding are the German Terms and Conditions, which you can find here.
Terms and Conditions of the La Casa GmbH (rough translation)
(As of 1 December 2008)
Scope:
These terms and conditions apply to contracts for the letting of rooms and accommodation for
all our customers to any further services of the Village Villaggio Turistico, Migliaro Via 31, 16032 Camogli.
The subletting or letting of rooms and their use for purposes other than accommodation require the prior written consent of the Board.
Obligation of the parties
The completion of the booking contract obligates the contracting agency for the entire duration of the contract
for the fulfillment of mutual obligations completed. The La Casa GmbH (hereinafter referred to as operator) is
committed to providing the services listed in the booking contract and provide the booked rooms ready. The purchaser
agrees to the reservation price in advance booking required to be paid. For the duration of the stay is the membership
in the club "Club Villaggio Turistico". For group bookings on request, a deposit is required to be of 100.00 EUR per person.
Liability provisions
The operator is liable, if not ordered the room upon arrival can provide. It is obliged to pay damages. This applies in particular transport costs for
alternative accommodation and there the difference to a higher hotel room price. The guest must accept any lower category.
The guest is liable if he ordered the room does not avail. He remains obligated to pay the agreed price for the accommodation service (but no damages
claim for performance). For damages in the Village of booking customer is liable. This also applies to pollution that go beyond the normal level.
The liability of the operator in case of theft, burglary, vandalism and the like is expressly agreed.
It is pointed out that the use of the site is done at your own risk, since many areas are natural and as Levels are subject to any standards. Down on a fallen
fruit, leaves, etc., make yourself. For accidents caused by slipping, has the book buyer is not entitled to compensation.
Cancellation by the customer
A cancellation of the booking customer requires the written consent of the operator. If not this, then the agreed price must be paid even if the customer
booking the contractual services does not avail. The operator is free to demand the contractually agreed compensation and to generalize the deduction for saved expenses.
In case of non-utilization of the power apply in this case, the following cancellation charges:
- With half-board 70%
- At night / breakfast 80%
of the contract price.
The book purchaser is free to prove that the claim mentioned above was not created or not in the required amount.
It is recommended to take out cancellation insurance, hotel or travel cancellation insurance.
Resignation of the operator of the booking contract
The operator can cancel the contract upon the occurrence of cases:
- if force majeure or other circumstances beyond the Bank is not the fulfillment of the contract impossible,
- when rooms are reserved with misleading or false statements of material facts, such be the identity of the customer or the purpose,
- if the operator has reasonable cause to believe that the use may endanger the smooth operation of the service booked, its security or public reputation.
From justified cancellation by the operator does not entitle the customer for damages. In addition, reserves the La Casa GmbH, people refuse as guests, especially if they have gained access via a third party as guests. In this case, no claim for damages by the customer, provided before the trip not a list of participants was presented. Should be inefficient due to lack of occupancy of the accommodation, the operator of up to 3 weeks before the accommodation may withdraw from the contract. In this case, the deposit plus passbook common interest must be repaid within one week after the announcement.
Room Availability, Delivery and Return
The Guest is entitled to a room and not to a specific room. The rooms are available on arrival from 16:00 clock
(Getting up. Clock 21:00 or by appointment) and must be vacated before 10:00 on departure day clock. For late leaving
the room to the guest, another day will be charged. Furthermore, the guest is required to replace one which has resulted in damage.
Shortcomings of the service booked
If not booked services are met, this is reported immediately, so that the defect can be remedied immediately.
The guest is required to contribute reasonable to eliminate the disruption and to keep any damage.
Jurisdiction
The jurisdiction is Kleve.
Final Provisions
Changes or additions to the reservation contract must be in writing. Unilateral amendments or additions by the book buyer are
not effective. German law applies. Should individual provisions be invalid or void, is at this point a sense of the use of appropriate
formulation. The remaining provisions do not lose their validity. Moreover, the statutory provisions.
House rules for the Villaggio Turistico Camogli
(As of 01.10.2007) (part of each reservation contract)
1. Breakfast from 9.00 - 10.00 clock (or agreement)
2. Dinner 19.00 clock
3. It is not allowed food or drinks from breakfast or dinner in the dining room with you.
4. Rooms are available on arrival from 16:00 clock and need to be vacated until 10:00 clock.
5. Lunch break 13.00 - 15.00 clock / room volume from 22.00 clock
6. The rooms and equipment must be treated carefully
7. Use the playground area and oven use at your own risk (of natural soil)
8. The village may only be used for vacation purposes or for purposes agreed in the booking contract separately.
9. All rooms are Non-smoking rooms and areas.
Please keep in mind, these rules are for the guests and not against them. If something is not clear, don't hesitate to ask.
Something that is very important to us
The holiday season is for most visitors the most important time and should be the most beautiful. Our village is not a hotel in the usual sense, and it should not be. Those who expect a resort of great tourism providers must adapt. The word community should at least not a foreign word. We offer genuine friendliness and willingness to help in various situations.
Just look at all the pages of our website, and some should be a little unclear, ask for explanation so that you, all other guests and we have a good time.
Kirsten Heisel, Frank Heisel and the entire team